Reviews
Real experiences from BnH customers
Our Google reviews are published word for word, including spelling and phrasing, and organized by the work we were called out to do: plumbing, heating and cooling, and overall experience.
11 Reviews
Plumbing
Water heaters, leaks, drains, fixtures and pipe work.
Roberto was very responsive. He gave me a time and showed up on time. Provided me several options to replace my failing hot water heater. He answered all my questions, explained all aspects of his decision making and provided me with the best option. He is very professional. When he left, we had a new heater and he left the area clean. Hi…
Our water heater gave out on a Sunday night. The crew walked us through tank versus tankless without pushing either one, and the new unit was in the next day. Clean work, no mess left behind.
They found a slow leak behind the kitchen cabinet that two other people missed, fixed the section of pipe, and showed me exactly what had been going on.
We had our bathroom rebuilt and BnH handled all the rough plumbing and the fixtures. Everything lined up, everything drains properly, and they kept the schedule they gave us.
Cleared a main drain that had been backing up for weeks. Quick, tidy, fairly priced.
After two wet basements in a row we finally had a proper sump pump installed. They explained how it works, tested it with me, and the basement has stayed dry since.
The piping work in our basement looks like something out of a textbook. Neat, labeled, easy to understand. It's obvious they take pride in it.
Two running toilets and a dripping faucet handled in one visit. Friendly, on time, and they cleaned up after themselves.
A pipe froze and split during a cold snap. They got the water back on the same day and insulated the run so it doesn't happen again.
Ran a new gas line for our range and pressure-tested the whole thing in front of us. Careful, professional work.
Replaced the old galvanized pipe in the house. Water pressure is night and day better, and they protected our floors the entire time.
10 Reviews
Heating & Cooling
Air conditioning repairs, heating conversions, installations, thermostats and seasonal service.
BnH HVAC was recommended to me through a mutual contact. Roberto was my main contact at BnH and he was great to work with. Roberto is up front and transparent about your heating and AC systems. He took the time to show me what was wrong with my existing gas furnace. When offering me pricing and options he was able to let me know which bra…
Customer photos
10/10! Such a professional company. We called the guys from BnH to change our house from oil to gas and they did such an amazing job. Roberto provided us with the best options, made the process easier, and with the best quality. We totally recommend them. Thank you!
Customer photos
Our experience with them was the best. They changed our oil heater to gas and we have no regrets. They worked hard and completed everything on schedule. Roberto offered us several choices and worked with us to provide exactly what we needed. WE ARE SO HAPPY WITH THEIR WORK.
Jose arrived on time (within 24 hours of when I called), swiftly identified the step I had missed in my attempt to repair my AC condenser, was courteous and respectful, and didn't try to sell me anything I didn't need. He also gave me some pointers about maintenance which I know to be very true. I've worked with many HVAC providers and pl…
My HVAC was having issues and I needed to find someone that could help me .. in the middle of June .. in the middle of a heat wave. BnH HVAC was able to come out that same day I called, diagnose the problem, and fix it right away. Highly recommend. Great value and very professional!
I called them early am after one of my outdoor ac units had stopped working overnight. They were very responsive, on site in a couple of hours with the repair completed in short order. And during a heat wave. Excellent business.
BNH provides high quality service. The team was professional and efficient. Jose is very knowledgeable and was able to immediately identify the problem and fix it. I highly recommend this place.
Had an issue with my AC and called BnH HVAC. Roberto got back to me right away and had him and his techs out fast. They worked in a super hot and tight attic. They diagnosed the problem, made the repairs, and the price was very affordable. Roberto also took the time to explain what went wrong and what I can do to help prevent it from happ…
Added mini splits to our finished attic. Quiet, well placed, and the line-set work outside looks clean rather than tacked on.
Straightforward yearly maintenance visit. They pointed out one part worth watching and didn't try to sell us anything else.
2 Reviews
General company experience
Reviews about working with BnH overall, without a specific project noted.
Roberto and his crew work very hard to give the best service. Roberto is an honest and honorable man who does his very best to make his customers happy.
Left a five-star rating without a written review.
Had work done by BnH?
Reviews are the most useful thing a customer can leave us, good or otherwise. If something wasn't right, we'd genuinely rather hear it directly so we can put it right.
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