HVAC Services

Air Conditioning Repair in Massachusetts

New England summers arrive in bursts, and air conditioning tends to fail on the first properly hot day of the year. We repair central air systems and the cooling side of heat pumps, and we start every call by finding out what is actually wrong.

What this covers

AC Repair

New England summers arrive in bursts, and air conditioning tends to fail on the first properly hot day of the year. We repair central air systems and the cooling side of heat pumps, and we start every call by finding out what is actually wrong.

Diagnosis first, parts second. Most cooling problems come down to a specific component, a control setting or airflow, and we would rather find it than sell you something you do not need.

What the system is doing

  • Air from the vents is no longer cold
  • The unit runs constantly but the property never catches up
  • Short cycling, a tripped breaker or a system that will not start
  • Ice on the refrigerant lines or the indoor coil
  • Water pooling around the indoor unit
  • New noises, or a smell when the system runs

How BnH approaches the job

Test before concluding

We check airflow, refrigerant behavior, electrical components, controls and drainage rather than replacing the most likely part and hoping.

Explain the repair and the cost

You hear what we found and what the fix involves before we start, including whether the age of the system makes replacement the smarter money.

Confirm it is right

We run the system, check performance and leave the area clean.

Questions we get asked

AC Repair: common questions

Why is my AC running but not cooling?
Common causes include restricted airflow, a refrigerant problem, a failing capacitor or contactor, a frozen coil or a control fault. They look similar from the thermostat, which is why we test rather than assume.
There is ice on the lines. Should I keep running it?
Turn the cooling off and leave the fan running to let it thaw, then call. Running a frozen system can damage the compressor.
Do you repair systems another company installed?
Yes, including the troubleshooting calls that other people could not resolve.

Talk to a real person

Need ac repair?

Tell us what is happening and roughly where you are in Massachusetts. We will let you know what is likely going on and what a visit would involve.

We aim to respond within 2 business days.